Troubleshooting

Most troubleshooting can be done on the telephone. The first 5  minutes is FREE! The next 30 minutes is $60. $2 per minute after that. If the problem cannot be solved remotely, we would be happy to set up a time to provide on-site service to your computer.

"I just want to tell you how much your knowledge and support have made my life so much easier. I know I can count on you. I do not recommend people in general... you are an exception. Your ability to correct any problem is exceptional...  Knowing that I can call you and get an answer immediately is a great comfort, and you are always returning calls ASAP. Your fees are fair and you don't do unnecessary repairs."

L. McCredie, Bellevue, WA